We manage all the processes leading up to the final installation. From the first contact with you or your contractor until we hand you the care package, the overall experience is what you will remember and what we strive to make a great one!
We try to be realistic about the price of stone fabrication, the limitations of marble and limestone and the cost of engineered stone.
We want you to be part of the process as counter tops are the focal point of many kitchens and deserving of the extra time and effort to make sure you are thrilled with your choice. If you are more adventurous, you will be drawn to the unique stone that nature gives us and we want that stone to look and perform exactly as we told you it would.
We make sure you know where seams will be, how they will look, how movement in the stone will be managed and where we can avoid undesirable sections of slabs. We make sure you know when we are dealing with resinated products that may be difficult to edge finish. We evaluate site conditions if access to your job will make it impossible to get that giant island in the house. We tell you about how marble is marvelous but generally delicate and to expect some dirt, dust and maybe even damage to walls or cabinets. We give you a “What To Expect” list so there won’t be any surprises.
Of course we hope that every installation goes as planned, that all pieces fit, that there is no collateral damage and that nothing breaks. But if any of those happen and we have been upfront with you through the whole process,you can be assured that we did our best and will ultimately make it a good installation.